t w.'s review of Nexus Media Ventures LLC

Nexus Media Ventures LLC

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Customer Reviews & Ratings
Complaint Posted 4/27/2011
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Review 4/27/2011
Wouldn't recommend this site at all. At first customer service is great....until you have a problem. Their site freezes up all the time. It will say you won an auction and when you go to pay it is gone and will show someone else has won. Contact customer service and they treat you badly saying it is your computers fault and think they are doing you a favor by offering your bids back. Nine bids or a 1200.00 camera???? What a joke!! Have reported them to the BBB and the Attorney Generals office. Take screenshots of everything if you do choose to use their site so you have proof of everything. Thats what I did so I have proof it is not my operating system but theirs. Will follow up with results when I hear back after NOT accepting their offer of bids!! Good day!!

UPDATE: 5/12/2011
Well,wanted to let everyone know that Bidsell DID come through with the camera. Talked to a very nice gentleman named Kevin on the phone today. I guess he was co-owner. He was very apologetic and seems to want to do the right thing for his customers. Anyway, just wanted to give everyone a heads up on the outcome. Good luck!!
 
 
 
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Additional Business Information
Hours   24/7 Phone   (877) 424-3735 Address   27068 La Paz Road, Suite 491
Aliso Viejo, CA 92656
Website   http://www.trafficengine.com Email   gkimbell@trafficengine.com
Contact   Customer Support Dept Other  
 
 
 
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