Ty C.'s review of Clockwork Couture, Inc.

Clockwork Couture, Inc.

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Review Posted 3/22/2010
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Review 3/22/2010
Having issues on a pocket watch I ordered. The watch doesn't work, so contacted the company and was told to return it. Watch was packaged in original box, wrapped in tissue paper, put in a larger box with bubble wrap and mailed. Now company states they can't replace it because it was receive "in pieces and scratched". It wasn't either when I shipped, just not functioning. Since I notified the company ahead of time and shipped it back packaged very carefully, I'm wondering what's happening here. Hope this can be resolved quickly and politely.
 
 
 
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Additional Business Information
Hours   Monday through Friday from 10am to 4pm Phone   (818) 237-5477 Address   617 South Main Street
Burbank, CA 91506
Website   http://www.clockworkcouture.com Email   donna@clockworkcouture.com
Contact   Donna Ricci-Watts Other  
 
 
 
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